Privacy Policy

Last updated: April 2026  ·  GurujiLED Signage Pvt. Ltd., India

1. Introduction

GurujiLED Signage Pvt. Ltd. ("GurujiLED", "we", "us", or "our") operates the digital signage management platform available at gurujiledsignage.in and its subdomains (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

By accessing or using the Platform, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Platform.

2. Information We Collect

We collect the following types of information:

• Account information: Name, email address, phone number, and company name provided during registration.
• Device information: Details about the LED display controllers connected to our Platform, including device name, IP address, hardware identifier, and connectivity status.
• Usage data: Information about how you use the Platform — pages visited, features used, content uploaded, schedules created, and session timestamps.
• Technical data: Browser type, operating system, IP address, and cookies used to maintain session state.
• Content data: Media files, layout configurations, and scheduling data you upload or create on the Platform.
• Communication data: Messages you send us via the contact form or email.

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain the Platform and its services
• Authenticate users and manage account access and permissions
• Deliver content to your registered LED display devices
• Send transactional emails — account confirmations, password resets, and alert notifications
• Generate analytics reports on screen uptime, content playback, and network performance
• Enforce licence agreements and service plan limits
• Respond to support requests and customer service enquiries
• Improve the Platform based on usage patterns
• Comply with applicable laws and regulations

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Infrastructure providers: Cloud hosting and database providers who process data on our behalf under confidentiality obligations.
• Email service providers: Used to deliver alert notifications and transactional emails.
• Legal authorities: When required by law, court order, or to protect the rights and safety of our users or the public.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Account data is retained for 90 days after account closure before permanent deletion. Analytics and proof-of-play logs are retained for 12 months. You may request earlier deletion by contacting us.

6. Cookies

The Platform uses essential cookies to maintain login sessions and remember user preferences. We do not use advertising or tracking cookies. By using the Platform, you consent to the use of essential cookies.

7. Data Security

We implement industry-standard security measures including HTTPS encryption for all data in transit, hashed password storage, and role-based access controls. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data (subject to legal obligations)
• Object to or restrict certain uses of your data
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at info@gurujiledsignage.in.

9. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

The Platform is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes by email. The updated policy will be posted on this page with a revised date. Your continued use of the Platform after changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: info@gurujiledsignage.in
• Phone: +91 96506 10834
• Address: GurujiLED Signage Pvt. Ltd., India